Effective Date: 24 January 2024

AI Jane Technologies Refund Policy

1. Digital Products

Examples include:

Templates

Guides

Prompt libraries

Mini Offer Toolkit™

Digital downloads

Once a digital product has been delivered or made available for download, it is generally non-refundable, except where required by applicable law.

2. Software Subscriptions (SaaS)

Examples include:

Scan2Recover™

SmartSignsAI™

QR Funnels™

Voice AI Solutions™

Subscriptions may be cancelled at any time.

Cancellation stops future renewals but does not automatically entitle the customer to a refund for the current billing period.

Where required by applicable law, refund requests will be considered on a case-by-case basis.

3. Beta Products

Beta memberships are sold as early-access software.

By purchasing a beta product, customers acknowledge that:

Features may evolve over time.

Some functionality may change before the official release.

Minor bugs or limitations may exist during the beta period.

These changes do not constitute grounds for a refund.

4. Implementation & Setup Services

Where AI Jane Technologies provides optional implementation, onboarding, consulting, integration, or custom configuration services:

Work begins after payment and receipt of the required information.

Fees become non-refundable once work has commenced.

5. Physical Products

Where physical products are offered (such as QR cards, NFC products, tags, or printed materials), separate return and warranty terms may apply and will be provided at the time of purchase.

6. Service Availability

While we strive to provide reliable services, temporary interruptions, maintenance, updates, or issues with third-party providers do not automatically qualify for refunds.

7. No Guaranteed Results

AI Jane Technologies does not guarantee:

Sales

Leads

Business growth

Recovery of lost property

Emergency outcomes

Response times of emergency contacts or third parties

AI-generated results

Success depends on many factors beyond our control, including customer implementation, user behaviour, internet connectivity, third-party services, and external circumstances.

8. Exceptions

Refunds will generally not be provided for:

Change of mind

Failure to use the service

Incorrect product selection

Failure to cancel before renewal

Incompatibility with unsupported devices

Customer configuration errors

Delays caused by missing customer information

Beta feature changes or future roadmap updates

9. Emergency Services (Scan2Recover™)

Scan2Recover™ is designed to assist users by facilitating emergency information sharing, notifications, and recovery features. It is not a replacement for emergency services, law enforcement, medical professionals, or other official emergency responders.

While we strive to provide reliable services, AI Jane Technologies cannot guarantee that emergency contacts, first responders, healthcare providers, or third parties will receive, access, or respond to emergency information or notifications in every circumstance.

Users remain responsible for contacting the appropriate emergency services when immediate assistance is required.

Refunds will not be issued based on emergency outcomes, response times, or circumstances beyond our reasonable control.

9. Contact

For billing or refund enquiries:

[email protected]